FAQS AND POLICY'S
If your question, is not listed here please contact us by email at firstname.lastname@example.org
Thank you for visiting and shopping at www.thesecretsofnolanscross.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Www.thesecretsofnolanscross.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Www.thesecretsofnolanscross.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship to both Canada the U.S. only. If you have other shipping needs please send us an email and we will try to assist.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Return / Refund Policy
Thank you for your purchase. We hope you are happy with your purchase. However, there are NO returns/refunds on a book purchased through this website.
There are no returns or refunds on books purchased.
There are no returns or refunds on books purchased.
For defective or damaged products, during shipping process, please contact us at email: email@example.com
If you have any questions concerning our refund and return policy, please contact us at:
COLLECTION OF PERSONAL INFORMATION
Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.
We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, and the like. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional information, purchase a book, or participate in a contest or to resolve complaints or concerns.
HOW DOES COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?
Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.
PROMOTIONAL AND INFORMATIONAL OFFERS
With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by www.thesecretsofnolanscross.com provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. Www.thesecretsofnolanscross.com uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.
DISCLOSURE OF INFORMATION
Www.thesecretsofnolanscross.com, in common with many web site operators, may use standard technology called "cookies" on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.
PROTECTION OF CHILDREN ONLINE
Www.thesecretsofnolanscross.com considers the protection of children's privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.
ADDITIONAL TERMS FOR CERTAIN WEBSITES
The following additional information applies to our Sites that require registration. Generally, you are not required to provide personal information as a condition of using our Sites, except as may be necessary to provide you with a product or service that you have requested.
PROTECTION OF INFORMATION:
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. Www.thesecretsofnolanscross.com applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.
Storage of Information: